Your quickest way to get help is to search our website here. We've been around since 2009, and there's a good chance your question will have been answered in our forums already.
If a search doesn't solve your issues, we are happy to respond to questions by email.
for technical support: support (at) madronalabs.com
for other questions: randy (at) madronalabs.com
We sent out a newsletter by email about once per month. It's the best way to hear about events, sales, and upcoming products.
We have a nice set of tutorial videos for Aalto online. These cover the basics of patching in the interface that's common to all our software instruments. They also go on to cover each module within Aalto in detail. You can use the interface at the left of the video frame to select a video from the playlist. Stay tuned for more tutorial videos on other products!